REMEMBER: DVD DOWNLOADS AND SPECIAL OFFERS HAVE NO MONEY BACK GUARANTEE
Returns Policy
Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business. As you know we have a 100% Money Back Guarantee on all DVD's.. This does not apply to DVD Downloads, Courses, Special Offers and Training Programs
The Advanced Defensive Tactics Program,
ANY SPECIAL OFFER and DVD Downloads
HAVE NO RETURN POLICY AND NO REFUND POLICY
To return a product at Advanced Defensive Tactics Productions, you'll need to contact us here
http://advanceddefensivetactics.com and state your request
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Product Description
- Nature of the problem
In general, Advanced Defensive Tactics Productions accepts returns on merchandise from select manufacturers within 30 days. However, Advanced Defensive Tactics Productions reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:
- FUTURE PRODUCT PURCHASES
- A FULL CASH REFUND
- ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Advanced Defensive Tactics Productions on returned items, and Advance Defensive Tactics Productions will pay the shipping charges on the replacement or exchange item(s) going back.
Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Advanced Defensive Tactics Productions discretion. Please be aware that specific manufacturers have more restrictive return policies.
Products manufactured by Advanced Defensive Tactics Productions carry a 100% No Quibble Money Back Guarantee. This does not affect your statutory rights. To date after 15 years of selling, NO-ONE has asked for a refund.
The Advanced Defensive Tactics Courses,
ANY SPECIAL OFFER and DVD Downloads
HAVE NO RETURN POLICY AND NO REFUND POLICY
Credit Card Security.
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal.
If you choose to use a PayPal account, your personal credit card information will not be given to Advanced Defensive Tactics Productions.
Our additional policies do not affect your statutory rights.
Refund Policy
